Shipping and Delivery FAQs

Where does Legend Fitness ship?
Legend Fitness equipment ships internationally.

What is included in my freight cost?
In most cases, lift gate service and 24-hour notification is offered.

Will I be contacted prior to delivery?
All shipment deliveries are scheduled in advance with the customer.

Can I pick up my order?
If desired to save money on freight cost, the customer is free to collect the equipment at our manufacturing facility in Knoxville, TN.

How will I know when my order has shipped?

Someone from the Legend Fitness team will send you an email with all necessary shipping and tracking information.

How will my order be shipped?
Depending on the size and quantity of the order, your equipment will be shipped in either a box, on pallets, or a truck load.

What are the lead times for delivery after I place my order?
When an order is placed for an in-stock item, Legend Fitness is typically able to ship within 24 hours. In-stock items are typically not able to be customized to the full extent.

 For fully customized orders, a four to six week lead time is necessary to build, powder coat, and put finishing touches on your products.

Who manages delivery and installation of my products?
A shipping carrier will deliver your order via curbside delivery. Unless you have paid for installation from Legend Fitness, you are responsible for getting your equipment into your facility and installed.

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